FAQs
Answers to frequently asked questions.
By Seán1 author22 articles
- Why your AI assistant sometimes responds in a way you don't expect
- Can I change the pronunciation of specific words?
- How long does Bot Bureau retain call data?
- Will it understand my callers, including Irish accents and names?
- How does the assistant find out about my business?
- Will my customers know they are speaking to an AI?
- What happens out of hours or when I am busy?
- Is the service reliable if my internet or mobile signal is poor?
- Can I listen back to calls if I want to check something?
- How long does set-up take and what do you need from me?
- Do I need technical skills to set this up?
- Can I change my business hours or FAQs later on?
- Can I keep my current number?
- How are calls routed and escalated to me or my team?
- Are there any set-up fees or hidden charges?
- Can I cancel at any time and is there a contract?
- How does this compare to hiring a receptionist or call-answering service?
- What about security and privacy, and can it take payments?
- AI Hallucinations
- Can the assistant make outbound calls?
- How to diagnose slowness with the AI phone assistant
- Can I get a non-Irish phone number?