FAQs
Answers to frequently asked questions.
Why your AI assistant sometimes responds in a way you don't expect
Can I change the pronunciation of specific words?
How long does Bot Bureau retain call data?
Will it understand my callers, including Irish accents and names?
How does the assistant find out about my business?
Will my customers know they are speaking to an AI?
What happens out of hours or when I am busy?
Is the service reliable if my internet or mobile signal is poor?
Can I listen back to calls if I want to check something?
How long does set-up take and what do you need from me?
Do I need technical skills to set this up?
Can I change my business hours or FAQs later on?
Can I keep my current number?
How are calls routed and escalated to me or my team?
Are there any set-up fees or hidden charges?
Can I cancel at any time and is there a contract?
How does this compare to hiring a receptionist or call-answering service?
What about security and privacy, and can it take payments?
AI Hallucinations